Privacy policy

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

 

Security

We take reasonable measures to protect the security of your personal information, including using encryption technology to secure your payment information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.

 

Your Choices

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us using the information provided below.

 

You can also request access to, correction of, or deletion of your personal information by contacting us using the information provided below.

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

 

We may use the following cookies to optimize your experience on our Site and to provide our services.

 

 

Cookies Necessary for the Functioning of the Store

Name    Function               Duration

_ab        Used in connection with access to admin.              2y

_secure_session_id          Used in connection with navigation through a storefront.               24h

_shopify_country              Used in connection with checkout.           session

_shopify_m         Used for managing customer privacy settings.      1y

_shopify_tm        Used for managing customer privacy settings.      30min

_shopify_tw        Used for managing customer privacy settings.      2w

_storefront_u     Used to facilitate updating customer account information.              1min

_tracking_consent            Tracking preferences.      1y

c             Used in connection with checkout.           1y

cart        Used in connection with shopping cart.   2w

cart_currency     Used in connection with shopping cart.   2w

cart_sig Used in connection with checkout.           2w

cart_ts   Used in connection with checkout.           2w

cart_ver               Used in connection with shopping cart.   2w

checkout              Used in connection with checkout.           4w

checkout_token Used in connection with checkout.           1y

dynamic_checkout_shown_on_cart          Used in connection with checkout.           30min

hide_shopify_pay_for_checkout  Used in connection with checkout.           session

keep_alive           Used in connection with buyer localization.           2w

master_device_id             Used in connection with merchant login.               2y

previous_step     Used in connection with checkout.           1y

remember_me   Used in connection with checkout.           1y

secure_customer_sig       Used in connection with customer login. 20y

shopify_pay         Used in connection with checkout.           1y

shopify_pay_redirect       Used in connection with checkout.           30 minutes, 3w or 1y depending on value

storefront_digest              Used in connection with customer login. 2y

tracked_start_checkout  Used in connection with checkout.           1y

checkout_one_experiment           Used in connection with checkout.           session

checkout_session_lookup              Used in connection with checkout.           3w

checkout_session_token_<<token>>         Used in connection with checkout.           3w

identity-state      Used in connection with customer authentication.             24h

identity-state-<<token>>               Used in connection with customer authentication.             24h

identity_customer_account_number        Used in connection with customer authentication.               12w

Reporting and Analytics

Name    Function               Duration

_landing_page    Track landing pages.        2w

_orig_referrer     Track landing pages.        2w

_s           Shopify analytics.             30min

_shopify_d          Shopify analytics.             session

_shopify_s           Shopify analytics.             30min

_shopify_sa_p    Shopify analytics relating to marketing & referrals.            30min

_shopify_sa_t     Shopify analytics relating to marketing & referrals.            30min

_shopify_y           Shopify analytics.             1y

_y           Shopify analytics.             1y

_shopify_ga        Shopify and Google Analytics.     session

customer_auth_provider               Shopify analytics.             session

customer_auth_session_created_at          Shopify analytics.             session

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

 

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

 

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

 

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

 

Last updated: 01 May 2023